Order

WOYOYO products are made by hand and due to the nature of our work we don’t hold in large stock in our warehouse. Some goods will be knitted only after you place an order. In a way, this WOYOYO piece will be made just for you.

Proceeding time might wary from 2 day to 5 days. We plan in such way that you don’t have to wait long time. However, some of our goods are subject to delays. We are constantly working on improving our service. If you have further question about ordering, please contact us.

Delivery

WOYOYO offers a Free Worldwide Service. Our prices do not include nor do we take any obligation for duties and taxes that apply individual countries. To find out about the current changes, please contact your local customs office.
All goods are insured until they arrive to their destination.

International Orders – After we proceeding time, the order the shipments will take 7 to 10 days to arrive.

Georgia – Orders within Georgia, after proceeding time, will take 2 to 3 days. We do not deliver to hotels or to P.O. Boxes address. If you have further question about delivery, please contact us.

Cancellation

To cancel you order please contact our team by mail as soon as possible. Once the shipment has left our warehouse we do not accept cancellation. If you have further question about cancellation, please contact us.

Return Policy

If you received a damaged good, please get in touch immediately. Manufacturing defects are assessed on a case by case basis. If the product is damaged and you assume it’s a question of manufacturing fault, please contact our team. If you have further question about return policy, please contact us.

Payment

All payments made on our web site are secure. All payments or transactions are in Euro. We accept PayPal, Visa and MasterCard. We can also settle payment by means of bank transfer. For bank transfers please contact our team. If you have further question about payment, please contact us.